Contact information

Trade name: The Compass Core LTD

Phone number:

Email: thecompasscore@gmail.com

Physical address: 17 Mitford Terrace, Armley, LS12 1NH, United Kingdom

 

BUSINESS AUDIT & CONSULTANCY AGREEMENT

THIS AGREEMENT is made on the date of electronic booking confirmation.

BETWEEN:

  1. THE SERVICE PROVIDER: The Compass Core Ltd, registered in England and Wales, located in Leeds, West Yorkshire (hereinafter referred to as the "Provider").

  2. THE CLIENT: The individual, business, or corporate entity booking the services via the Shopify platform or direct invoice (hereinafter referred to as the "Client").

1. Background & Professional Status Disclosure

  • Expertise Framework: The Provider brings over 25 years of extensive professional, practical experience within the education and retail sectors to this consultancy role.

  • Academic Credentials: The Provider's director holds a Bachelor of Laws (LLB) degree and a Postgraduate Certificate in Education (PGCE).

  • Legal Status Clarification: The Client explicitly acknowledges and agrees that while the Provider’s director holds an academic law degree, they are not a qualified, practising solicitor or barrister.

  • Nature of Service: The services, reports, check-lists, and audits provided under this Agreement represent expert operational, vocational, and strategic business consultancy. They do not constitute formal legal advice, representation, or statutory legal counsel. No solicitor-client relationship is created by this agreement.

2. Scope of Services & Reliance on Client Data

  • The Provider will deliver a professional business audit based solely on the information, answers, documents, and operational environments made available by the Client.

  • Accuracy of Information: The Provider shall perform the audit in good faith, relying entirely on the completeness and accuracy of the data supplied by the Client. The Provider is under no obligation to independently verify, cross-examine, or audit the truthfulness or completeness of the information provided by the Client.

  • Limitation of Information Liability: The Provider shall not be held liable or responsible for any omissions, errors, regulatory compliance gaps, or regulatory penalties that arise because the Client provided inaccurate, incomplete, misleading, or withheld information.

3. Fees and the Three-Stage Payment Structure

The Client agrees to pay the total service fee in accordance with the following mandatory schedule:

  • Stage 1: Booking Deposit (25%) – Due immediately upon booking to secure the date. This deposit is non-refundable if the session is cancelled with less than 48 hours' notice.

  • Stage 2: Completion Fee (25%) – Due immediately upon conclusion of the live audit session (on-site visit or Zoom call).

  • Stage 3: Final Balance (50%) – Due within 7 calendar days following the live audit date.

  • Withholding Delivery: The final written report, checklist, and audit feedback will be securely released to the Client only after the final 50% balance payment has cleared in full.

4. Intellectual Property & Framework Protection

All intellectual property rights, templates, diagnostic frameworks, and materials utilised or created by the Provider remain the exclusive property of the Provider. The Client is granted a non-exclusive, non-transferable license to use the final report solely for their internal business operations. The Client shall not resell, publish, or distribute the Provider's frameworks to third parties.

5. Punctuality, Environment, & Travel Boundaries

  • Geographic Limits: In-person audits are strictly bound to the West Yorkshire region unless agreed otherwise in writing. Unapproved bookings outside this zone will be converted to Zoom or cancelled minus processing fees.

  • Client Punctuality: The audit will commence strictly at the scheduled time. Delays caused by the Client will not extend the session beyond the originally scheduled end time.

  • Physical Site Safety: For on-site audits, the Client must provide a safe, regulated working environment. The Provider reserves the right to terminate the session immediately if the premises are deemed unsafe or hostile.

6. Complete Limitation of Liability

  • The findings and recommendations provided by the Provider are actionable guidelines to assist the Client in improving operational practices, workplace inclusion, and general compliance tracking.

  • To the maximum extent permitted by law, the Provider’s total liability to the Client for any claims, losses, damages, or expenses arising out of this audit—whether in contract, tort, or breach of statutory duty—shall be strictly limited to the total monetary amount actually paid by the Client to the Provider under this specific agreement.

7. Governance & Acceptance

This Agreement shall be governed by and construed in accordance with the laws of England and Wales.

By completing the checkout process, paying the Stage 1 booking deposit, or checking the mandatory "I agree to the Terms & Conditions" box at checkout, the Client explicitly accepts, understands, and binds themselves to all clauses outlined in this Agreement.